The stitch controller is not highlighted.
Ensure stitch controller is selected
When stitching patterns, press the needle and thread icon so that it is highlighted green. With the stitch controller engaged, you should now be able to stitch patterns normally without stitching jumpstitches. (A good way to tell if the stitch controller is engaged is if the butler robot asks you to pull up the bobbin thread at the start of a pattern.)
You do not need to use handle bar buttons to stitch patterns with butler. Everything is controlled from your touchscreen display.