Why Doesn’t My Horizontal/Vertical Lock Work?

One of the belt locks isn’t locking properly.

Ensure belts are engaged

Check belts and make sure that the lever on the box is engaged and the belts are aligned with the pulleys properly with adequate tension.

Reset to Factory Defaults

Reset the values for the motor settings to factory defaults. Go to Home > Setup > Advanced > Factory Defaults

Dealer Repair

The motor box may need to come in for an evaluation. Contact your local dealer or Quilt-EZ for assistance.

qezsupport has written 82 articles