Why am I getting so Many Random Errors When I Try and Boot Up the Machine?

Random display errors on the Display at boot up. Sometimes you can get to the home screen, sometimes not. Do the lights light up properly on the PCB Box? After boot up, the lights on the PCB should have the bottom two lit up, as pictured below. For more about the meaning of the lights,…

Why Am I Getting So Many Unknown Errors?

When a long list of repeated errors are occurring Check Hand-wheel It could be that the system is misinterpreting the motor error. Turn the hand-wheel to ensure if it is free moving or not. Update Software Something has become corrupted in the system and is sending information that the system doesn’t recognize. Ensure that we…

Which Direction Should My Black Belt Be Turning on the Pulley?

Counter Clockwise Whenever the machine is moving in a positive direction (i.e. forward towards the quilter or to the right) the black belt should be turning counter clockwise. If Motors reversed If your motors are reversed, IE the Motor Box is mounted on the back of the frame, all the the directions should be reversed…

4.0 System Update – ESP, Pfaff, Viking, A1, Janome and Perfect Stitch

This update below will be the update for your 7″ display, your black motor box AND your machine.  This 1 update will take care of all 3 pieces. If you only have a robotic piece and your display does not plug into your machine, but in fact runs directly to the motor box only, the…