Why do I get a white screen on the display after a few minutes of running the machine?

The enitre display jsut goes white. Display power issue. Not much can be done in the field. The display needs to be replaced, with the defective unit coming into the factory to help quality testing for future units.

Why Isn’t the Robot Icon Appearing On The Stitch Regulator Screen?

When the robotics are connected to the PCB box, the robot icon doesn’t appear on the display. Is the light blinking in the Motor Box? If the light is blinking green, then the motor box is working properly. You may have a a faulty cable or PCB Box. Is the Cable Connected to the Proper…

Why do I get “ERROR 5” when I try to update my Black Motor Box?

The Black Motor Box will not update. Green light lit inside motor box The green light indicates that the motor box is working properly. Don’t run updates through pop up window Navigate to Home > Setup > Update Robot to update the robot. don’t use the update button that pops up on the display. Disable…