My tablet is fully charged when I shut down, but when I power up, the battery is drained or it will not power on.

If you attempt to turn on the tablet and get no response, you can try the following: Make sure the machine is turned on and the PWR1 and PWR2 lights are solid Red on the back of the hub (the black box located behind the tablet) and the power cable is firmly inserted into the…

Why do I get a communication error on my Android tablet when I turn on my machine?

Click here to download the communication troubleshooting cheat sheet.  If you have the problem when you boot up your display and see the message “your system is unable to communicate” STOP and follow the steps below.  The tablet needs to talk to the black box on the back of the tablet (Hub) which needs to…

Turn on Airplane mode to save battery life on your 10″ tablet

There are times when people want to disconnect their tablet from their machine to download and manipulate patterns. Battery life becomes a concern once the tablet has been removed. One way to increase battery life is to turn on Airplane mode. To do this, go to the Home screen. Press the Apps icon. Go to…