13 articles Motor Box/Belts

Pattern Shifting on the Quilt

If the pattern seems to be getting off on one or both directions this is most often due to a belt slipping. The machine will move, but the pulley which tracks the movement for the system will not turn making the system think that it did not move momentarily. In rare cases it can be…

Robot is losing communication in the middle of operation

If your Butler robot is losing communication in the middle of operation it is likely that it is losing power, and is resetting the program. Try the following basic troubleshooting steps to resolve the issue. Try to switch the outlet that you are plugged into is not sending a steady current you will lose power…

Which Direction Should My Black Belt Be Turning on the Pulley?

Counter Clockwise Whenever the machine is moving in a positive direction (i.e. forward towards the quilter or to the right) the black belt should be turning counter clockwise. If Motors reversed If your motors are reversed, IE the Motor Box is mounted on the back of the frame, all the the directions should be reversed…

Why Does My Machine Stitch Once So I Can Pull The Bobbin Thread But Won’t Stitch When I Run The Pattern?

When the robotics will move the quilting machine but will not stitch. Check Motor Box Connections Ensure that the connections between your motor box and the Encoders are firmly plugged in. Enable Stitch Controller Make sure that the stitch controller is enabled. (The stitch controller is the needle and thread icon located next to the…

Why Doesn’t My Machine Sew When the Carriage is Moving?

The robotics moves the carriage but the machine isn’t stitching. Make sure stitching is engaged The needle will not engage unless the stitching icon is selected from the touch screen display. This icon appears as a needle with thread.   Make sure that the machine is powered on Often times we forget to power on…