Why Am I Getting So Many Unknown Errors?

When a long list of repeated errors are occurring Check Hand-wheel It could be that the system is misinterpreting the motor error. Turn the hand-wheel to ensure if it is free moving or not. Update Software Something has become corrupted in the system and is sending information that the system doesn’t recognize. Ensure that we…

What do the Lights On My Control Box (PCB Box) Mean?

Startup Codes LED 1 – Power This is the power LED. This LED will always be on if there is power running to the board. If light is Off If this LED is not on please check the Power Fuse and that the machine is plugged in. If this LED is off but other LEDs…

Motor/Index Errors or Motor not Working (No Stitching)

The motor no longer turns when trying to engage the system, producing a motor error. Check Communication with the system Do you receive an error on communication when you start the system? Are the TX and RX boxes on your Android tablet red? If so the motor error is actually due to a communication error.…

Error – Could Not Move To Start: Err: 1023

The robotics has been unable to return the needle to the start point of the pattern.   Remove obstruction Remove whatever is in the way of the machine returning to the start point. This could be Check belts Ensure that your belts are attached properly and have adequate tension. If the belts are on backwards, then the…

Error – The Border May Not Overlap/Pattern Box Lines May Not Cross

Any crossed lines used when creating a pattern box will result in an error. Do not cross pattern box lines When creating a pattern box, the lines may NOT cross. When placing the last point of a pattern box, be sure to press the check mark and not the plus sign. Pressing the checkmark will…